At Sophy Love, your privacy is of paramount priority, so that you enjoy the whole experience and find your perfect Match. We are committed to protect your personal information and be transparent about how we process your data.
We advise you to check the privacy policies of our website before providing any data.
We appreciate your trust in us when you disclose your personal information.
Your IP Address
Each time you visit Sophy Love, we automatically collect your IP address and the search engine you have used. In order to improve our services for you and to diagnose problems with our Site, we use your IP address to be able to identify you and to gather broad demographic information about you.
Information We Collect From You
You choose to give us certain information when using our services.
In order to provide you with high quality services and offer you the best options regarding your ideal Match, we may collect your “personal information”:
- First Name;
- Last Name;
- Date of Birth;
- Academic Background;
- Annual Income;
- Marital Status;
- Whether you have children;
- Body Measurements;
- Contact information (email address and telephone numbers);
- A personal photograph;
- Demographic Information such as postcode, your dating preferences, religion, ethnicity and interests;
- Information which help us connect you with your ideal Match, including but not limited to preferences in a partner, lifestyle, values, career and other personal information disclosed to us;
You will have to provide a short description of yourself, including where you grew up, what you studied in school, and your interests. This description will be used as a reasonable Bio presentation to potential Matches.
All of our users must be strictly at least 18 years old.
Information Other Websites Collect From You
These Websites may collect different kinds of personal information, and may process that information in different ways. We advise you to review their privacy policies. We are not responsible for their practices and actions.
How We Use Personal Information
All personal data is processed and stored securely in our database, for no longer than is necessary in light of the reason(s) for which it was first collected. We will retain any personal data you submit for ten years, while you have the right to request the deletion of your personal data from our database any time upon sending an email to email@example.com. Please allow us a reasonable time of seven (7) business days to process your requests. We will comply with our obligations and safeguard your rights under applicable legislation at all times.
With your permission, we use your email address and your other personal information to help us improve and deliver our Services to you. The information disclosed to us is essential for our communication with you in connection with our activities and Matchmaking Services (including, but not limited to, confirmation emails, newsletters, important updates affecting your relationship with Sophy Love). Kindly note that some of the communications may also include commercial messages, for instance banner ads, special offers, information about special events and webinars we organize, promotions for Sophy Love or third parties’ goods and services.
We use your personal information to analyze your profile and determine who may be an ideal candidate for the Matchmaking and Dating Coaching Services of Sophy Love, to contact you in connection with your transactions and other activities on the Site.
By submitting your personal or public information on Sophy Love, you are opting in to receive emails from us. You have the right to withdraw your consent at any time. In order to stop receiving our emails after opting in, you have the option to contact Sophy Love (firstname.lastname@example.org) with UNSUBSCRIBE in the subject field or choose to UNSUBSCRIBE in the bottom of the email.
Some months, you will receive our standard newsletter where there is a link. By clicking on this link, you have the option to delete your data from our databases and stop using our services.
We will not send you any unsolicited marketing or spam and will take all reasonable steps to protect your rights and comply with our obligations under applicable legislation.
When you purchase, or register or make reservations for, products or services offered or sponsored by third parties, or elect to receive communications (such as emails or magazine subscriptions) or to participate in contests or other programs (such as discount or rewards programs), offered or sponsored by third parties on our Site, you consent to our disclosing your personal information to those third parties. Those third parties may process your personal information pursuant to their own privacy policies. Additionally, you agree that we may use all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.
Third parties with whom we are allowed to share your personal data is authorized to use your personal information in compliance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you consent that we bear no responsibility or liability regarding their actions or omissions.
How We Use Financial Information
Your financial information help us to conduct a background check and verify your qualifications, to bill you for services and to enable you to participate in discount, rebate and similar programs in which you may elect to participate.
When you purchase, or register or make reservations for, products or services of third parties offered on our Site, or when you participate in programs offered by Sophy Love but administered by third parties, which require that you disclose your financial information in order to use them; kindly note that these third parties may use your financial information in accordance with their own privacy policies, which we cannot control, and you consent that we have no responsibility or liability for any of their actions or omissions.
Special Cases in which we Share Personal and Financial Information
Transfer of the Business/Bankruptcy
Your personal information or financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy.
Please note that you will not be contacted in advance to consent to these changes, in the event that we have to transfer your data in this manner. If contacted you will not, however, have the option to delete or withheld your data from the new owner or controller
We may also disclose personal information or financial information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of Sophy Love or other Members or Clients.
We may also share information if disclosure would mitigate our liability in an actual or threatened lawsuit; if this would be necessary to protect our legal rights and legal rights of our Clients and Members, business partners or other interested parties; to enforce our agreements with you; and to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
After your explicit consent
We may ask for your consent to share your information with third parties. In any such case, we will be transparent for the reason why we want to share the information.
With other Matchmakers Alliance Businesses
Sophy Love is part of the Matchmakers Alliance, which is a trade network for matchmakers to collaborate to help source more matches for their clients.
We share your information with other Matchmaker Alliance companies for them to assist us in processing your information, as service providers, upon our instructions and on our behalf. This help us to have access to a larger pull of potential matches tailor-made to your needs and interests.
We may also share information with other Matchmaker Alliance companies for legitimate business purposes such as corporate audit, analysis and consolidated reporting as well as compliance with applicable laws. We may also share user information with other Matchmaker Alliance companies to remove users who violate our terms of service, or have been reported for criminal activity and/or bad behavior. In some instances, we may remove that user from all platforms.
How We Use Public Information and Other Demographic Information
Residents of California
If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. Please conduct as at email@example.com, and allow seven (7) business days for a response.
Our Security Precautions
We have taken all available security measures to secure your data submitted to us against loss, misuse and alteration. We use secure server software (SSL), one of the best software currently available for secure commerce transactions subject to the industry standards. All of your personal and financial information are encrypted, as well as, your financial information are stored on our servers in encrypted form.
Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.
You have the right to ask for a copy of any of your personal data held by us. We will provide all information in response to your request free of charge. Please contact us for more details at firstname.lastname@example.org.