Terms and Conditions

Effective Date: August 26, 2026
Last Updated: August 26, 2026

These Terms and Conditions (“Terms”) govern your use of the websites, online services, Dating Directory, events, and other services offered by SLS Consulting LLC, a California limited liability company doing business as Sophy Love (“Sophy Love,” “we,” “us,” or “our”).

Please read these Terms carefully.

1. About Sophy Love

Sophy Love provides relationship-focused services that may include:

• Executive Matchmaking;

• Dating Concierge services;

• Dating and relationship coaching;

• The Sophy Love Dating Directory;

• Closer Events and other events, workshops, and classes;

• Consultations;

• Online content and resources; and

• Related services and programs.

Our primary websites include sophy.love and closer.sophy.love.

2. Acceptance of These Terms

By accessing or using our websites, creating a profile, registering for the Dating Directory, attending an event, submitting information to us, or otherwise using a Sophy Love service that references these Terms, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, do not use the applicable service.

Certain paid or specialized services may require you to enter into a separate written Client Services Agreement or other agreement with Sophy Love.

3. Separate Service Agreements

Matchmaking, Dating Concierge, coaching, events, or other paid services may be governed by a separate agreement, order form, event terms, or written service description.

If there is a conflict between these Terms and a separately signed agreement between you and Sophy Love, the separately signed agreement will control with respect to the services covered by that agreement.

These Terms do not modify cancellation, payment, refund, dispute resolution, or other rights and obligations contained in a separately signed agreement.

4. Eligibility

You must be at least 18 years old to create a Sophy Love Dating Directory profile or participate in Sophy Love matchmaking services.

Certain services or events may have additional eligibility requirements, which will be disclosed when applicable.

Matchmaking, Dating Directory participation, or singles events may require that you be single or otherwise eligible under the requirements of the applicable service.

You agree to provide accurate information concerning your identity and eligibility.

5. Profiles and Information You Provide

You are responsible for providing information that is truthful, accurate, reasonably complete, and not misleading.

You agree to update material information when appropriate, particularly information relevant to matchmaking or the safety of other participants.

You must not knowingly misrepresent material information such as:

• Your identity;

• Your age;

• Your relationship or marital status;

• Your photographs;

• Your location;

• Information relevant to your eligibility for a service; or

• Safety-related information specifically requested by Sophy Love.

We may suspend or terminate participation if we reasonably believe that material information has been falsified or intentionally concealed.

6. The Dating Directory

The Sophy Love Dating Directory allows eligible individuals to create a profile and be considered for potential introductions, events, or other opportunities.

Joining the Dating Directory does not guarantee:

• That you will be matched;

• That you will be contacted about a potential introduction;

• A specific number of introductions;

• Admission to a particular event; or

• Any particular dating or relationship outcome.

Sophy Love determines in its discretion whether and when a Dating Directory member may be appropriate for a particular introduction or opportunity.

Unless otherwise stated, participation in the Dating Directory is complimentary.

7. Matchmaking Services

Sophy Love may evaluate information provided by clients and members and identify potential introductions based on factors such as relationship goals, preferences, values, lifestyle, personality, availability, geography, and professional judgment.

Matchmaking is inherently subjective.

No matching methodology can guarantee compatibility, attraction, a successful date, a relationship, marriage, or any other outcome.

You retain complete discretion concerning whether to communicate with or meet any person introduced through Sophy Love.

Specific obligations concerning the number of introductions, duration of services, hold periods, recruiting efforts, coaching, or other deliverables are governed by the applicable Client Services Agreement when one exists.

8. Verification and Background Checks

Sophy Love relies substantially on information provided by clients, Dating Directory members, potential matches, and other individuals.

Unless expressly provided otherwise in a separate written agreement, Sophy Love does not conduct comprehensive criminal, financial, medical, psychological, or other background checks on every participant.

We may perform limited verification using publicly available information and may ask individuals to provide additional information.

The fact that Sophy Love has accepted someone as a client, Dating Directory member, event participant, or potential match does not constitute a representation or warranty concerning that person’s character, background, intentions, conduct, compatibility, marital status, criminal history, health, financial condition, or suitability.

9. Dating and Personal Safety

Meeting people through matchmaking, events, dating applications, or other dating services involves inherent personal risks.

You are responsible for exercising appropriate judgment and precautions when communicating with or meeting another person.

We recommend that you:

• Meet initially in an appropriate public location;

• Tell someone you trust where you are going;

• Arrange your own transportation when appropriate;

• Protect your home address and other sensitive personal information;

• Never send money or provide financial account credentials to someone you have recently met; and

• Contact law enforcement or emergency services if you believe your safety is at risk.

Sophy Love cannot control the behavior of people you meet through our services.

10. Dating Concierge Services

Dating Concierge services may involve assisting a client with third-party dating applications or websites, including profile development, account management, messaging, screening, or scheduling where authorized.

Third-party dating platforms are independent businesses and their own terms, rules, and privacy policies apply.

Sophy Love does not control and is not responsible for the availability, policies, decisions, security, conduct, algorithms, account restrictions, or performance of third-party dating platforms.

Any specific authorization for Sophy Love to access or manage an account will be governed by the applicable service arrangement with the client.

11. Coaching and Educational Services

Coaching, workshops, classes, relationship education, and similar Sophy Love services are intended for informational, educational, and personal-development purposes.

Unless expressly stated otherwise, these services are not medical care, psychotherapy, psychological treatment, legal advice, or other licensed professional healthcare services.

If you require medical, mental-health, legal, or other licensed professional assistance, you should consult an appropriately qualified professional.

12. Events

Sophy Love may organize Closer Events, singles events, workshops, classes, social gatherings, and other in-person or virtual experiences.

Event participation may be open, invite-only, curated, application-based, paid, complimentary, or subject to membership requirements.

Registration does not guarantee admission to a curated or capacity-limited event.

We may refuse or revoke participation when reasonably necessary for safety, capacity, event quality, violations of these Terms, or inappropriate conduct.

You are responsible for your own behavior and personal safety at events.

Additional event-specific terms, cancellation policies, venue rules, or releases may apply and will control with respect to that event.

13. Fees, Payments, Cancellations, and Refunds

Some Sophy Love services are complimentary and others require payment.

Pricing, payment schedules, cancellation rights, refund policies, and service periods for paid services will be disclosed through the applicable purchase process, event registration, written proposal, or Client Services Agreement.

If a separately signed agreement applies, its payment, cancellation, and refund terms control.

Nothing in these Terms limits cancellation, refund, or other rights that cannot lawfully be waived under applicable law.

14. Communications

By providing contact information to Sophy Love, you agree that we may use that information to respond to requests and administer services you request.

Service communications may include appointment confirmations, profile communications, event information, payment communications, or other information reasonably necessary for your interaction with Sophy Love.

Marketing communications are subject to applicable law and the communication preferences and consent you provide.

15. SMS Messaging

Sophy Love operates optional text messaging programs.

SMS consent is not required simply to browse our website, and marketing SMS consent is not a condition of purchasing Sophy Love services.

Marketing SMS Program

If you affirmatively opt in to marketing text messages, SLS Consulting LLC d/b/a Sophy Love may send recurring promotional text messages, including:

• Event invitations;

• Relationship and dating content;

• Information about Sophy Love services;

• Classes and program announcements;

• Special offers; and

• Other Sophy Love marketing communications.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact requests@sophy.love.

Consent to receive marketing text messages is not a condition of purchase.

Transactional and Service SMS Program

If you separately agree to receive transactional or service-related text messages, Sophy Love may send non-marketing communications such as:

• Scheduling links;

• Appointment reminders;

• RSVP confirmations;

• Event-related information;

• Access or verification codes;

• Requested service information; and

• Other communications related to services or activities you requested.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact requests@sophy.love.

SMS Program Terms

Marketing SMS consent and transactional or service SMS consent may be collected separately.

Carriers are not liable for delayed or undelivered messages.

Your mobile telephone number, SMS opt-in information, and SMS consent will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may provide SMS-related information to telecommunications carriers, messaging providers, customer relationship management providers, and other service providers solely as necessary to deliver and operate the messaging programs.

For additional information, please review our Privacy Policy.

16. Email Marketing

Where permitted by law, Sophy Love may send marketing emails concerning services, events, educational information, or other Sophy Love offerings.

You may unsubscribe from marketing emails using the unsubscribe link contained in the email.

Unsubscribing from marketing messages will not necessarily prevent service-related communications concerning something you requested or purchased.

17. Privacy and Confidentiality

Our collection and use of personal information is governed by our Privacy Policy.

Matchmaking may require the private exchange of information between Sophy Love, clients, potential matches, and professional matchmaking partners.

You agree to respect the privacy of other individuals you encounter through Sophy Love.

Information concerning another client’s or member’s profile, photographs, dating history, personal circumstances, contact information, or communications must not be publicly disclosed or used for an unrelated commercial or unlawful purpose without appropriate permission.

This confidentiality obligation does not prevent anyone from reporting unlawful conduct, communicating with law enforcement or regulators, obtaining professional advice, participating in legal proceedings, or making truthful statements concerning their own experience with Sophy Love.

18. Your Content

You may provide photographs, written profile information, videos, testimonials, feedback, or other materials (“User Content”).

You retain ownership of your User Content.

By providing User Content for matchmaking or another Sophy Love service, you grant Sophy Love a limited, non-exclusive license to store, process, reproduce, format, and privately share the content as reasonably necessary to provide the service you requested.

This license does not give Sophy Love permission to publicly use your photograph, likeness, or private profile for general advertising or promotional purposes unless you separately authorize that use.

You represent that you have the right to provide any content you submit and that its use as contemplated by the applicable service will not knowingly infringe another person’s rights.

19. Acceptable Conduct

You may not use Sophy Love services to:

• Harass, threaten, stalk, abuse, intimidate, or discriminate against another person;

• Impersonate another person;

• Engage in fraudulent or unlawful activity;

• Solicit money from another client, member, or participant under false pretenses;

• Use another person’s information for an unrelated commercial purpose;

• Scrape, copy, harvest, or compile client or member information without authorization;

• Interfere with the operation or security of our websites or services;

• Attempt to access accounts, systems, or information without authorization;

• Distribute malicious software;

• Violate another person’s intellectual property or privacy rights;

• Publicly disclose confidential or private information belonging to another client or member without authorization; or

• Use the services in a manner that creates a material safety risk.

Nothing in these Terms prohibits you from expressing an honest opinion or publishing an honest review of Sophy Love or your experience with our services.

We may, however, take appropriate action concerning unlawful threats, harassment, disclosure of confidential third-party information, impersonation, or statements that are knowingly false and legally actionable.

20. Intellectual Property

The Sophy Love name, logos, website design, written materials, program materials, photographs owned by Sophy Love, videos, trademarks, service marks, and other proprietary materials are owned by or licensed to Sophy Love.

Except as expressly authorized, you may not reproduce, distribute, sell, publicly display, commercially exploit, or create derivative works from Sophy Love materials.

You may use materials provided to you for your own personal, non-commercial use unless otherwise stated.

21. Third-Party Websites and Services

Sophy Love websites and communications may link to third-party services such as dating applications, event platforms, scheduling providers, payment processors, social media services, or other websites.

Third-party services are governed by their own terms and privacy policies.

Sophy Love is not responsible for third-party websites, products, services, content, security, availability, or business practices.

22. Suspension and Termination

We may suspend, restrict, or terminate access to a Sophy Love service when reasonably necessary because of:

• Material violation of these Terms;

• Materially false or misleading information;

• Fraud or suspected illegal activity;

• Harassment, threats, or abusive conduct;

• Conduct presenting a reasonable safety concern;

• Unauthorized use of another person’s information;

• Nonpayment where payment is required; or

• Other material conduct that jeopardizes Sophy Love, its clients, members, employees, contractors, or services.

Termination of a paid service and any effect on fees or refunds are governed by the applicable Client Services Agreement, event terms, purchase terms, and applicable law.

23. No Guarantee of Results

Dating, relationships, matchmaking, and interpersonal attraction are inherently unpredictable.

Sophy Love does not guarantee:

• A particular number of potential matches except where expressly stated in a separate agreement;

• That another person will agree to an introduction;

• Mutual attraction;

• Compatibility;

• A second date;

• A relationship;

• Marriage; or

• Any particular personal or emotional outcome.

Sophy Love provides professional services and judgment, not guaranteed results.

24. Disclaimer of Warranties

To the fullest extent permitted by law, Sophy Love websites, complimentary services, content, and other services not governed by a different written warranty are provided on an “as is” and “as available” basis.

We do not warrant that our websites will always be uninterrupted, error-free, or completely secure.

We do not warrant the accuracy or completeness of information provided by another client, member, event participant, potential match, dating-platform user, or other third party.

Nothing in these Terms excludes any warranty or consumer right that cannot lawfully be excluded.

25. Limitation of Liability

To the fullest extent permitted by applicable law, Sophy Love and its owners, officers, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from your use of the website or complimentary services.

Sophy Love is not responsible for the actions or omissions of people you meet through matchmaking, events, dating platforms, or other Sophy Love services.

For paid services governed by a Client Services Agreement or other written agreement, the limitation-of-liability provisions in that agreement will control.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

26. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless SLS Consulting LLC d/b/a Sophy Love and its officers, employees, contractors, and agents from third-party claims, liabilities, losses, or reasonable expenses arising from:

• Your unlawful use of the services;

• Your material violation of these Terms;

• Content you submit that infringes another person’s rights; or

• Your unlawful or intentionally wrongful conduct toward another user or participant.

This provision does not require you to indemnify Sophy Love for liability caused solely by Sophy Love’s own gross negligence or intentional misconduct.

27. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Unless a separate written agreement provides otherwise, disputes arising from these Terms or use of the Sophy Love websites or complimentary services will be subject to the jurisdiction of courts of competent jurisdiction in California.

A separate Client Services Agreement may contain additional dispute-resolution, mediation, venue, or jurisdiction provisions that control disputes relating to services covered by that agreement.

28. Changes to These Terms

We may update these Terms from time to time because of changes to our services, technology, business practices, or legal requirements.

When we update these Terms, we will change the “Last Updated” date above.

Material changes will apply prospectively to the extent required by law.

A separately signed Client Services Agreement can only be modified as provided in that agreement and is not automatically changed simply because these website Terms are updated.

29. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

30. No Waiver

If Sophy Love does not enforce a provision of these Terms in a particular instance, that does not waive our right to enforce the provision later.

31. Assignment

You may not assign rights or obligations relating to a Sophy Love service to another person without our consent when the service is personal in nature.

Sophy Love may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law.

32. Entire Agreement

These Terms, together with the Privacy Policy and any applicable service-specific terms, constitute the agreement governing your use of the applicable Sophy Love website or complimentary service.

For a paid service governed by a signed Client Services Agreement, that agreement controls the terms of the paid engagement.

33. Contact Us

Questions about these Terms may be directed to:

SLS Consulting LLC d/b/a Sophy Love
16950 Via de Santa Fe
Suite 5060-135
Rancho Santa Fe, California 92067
Email: requests@sophy.love